Last Updated: November 6, 2025

30-Day Money Back Guarantee

We stand behind our work with a comprehensive 30-day money back guarantee. If you're not completely satisfied with your website within 30 days of project completion, we'll refund your payment in full, no questions asked.

Agreement to Terms

By accessing and using Web-Craft Studio's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

Services Description

Web-Craft Studio provides professional website creation services including:

  • Custom website design and development
  • E-commerce platform creation
  • Website maintenance and support
  • SEO optimization services
  • Mobile responsive design
  • Content management system integration

Payment Terms

Custom Quote System

All projects are priced individually based on your specific requirements and needs. Each project includes a detailed custom quote that outlines:

  • Project scope and deliverables
  • Timeline and milestones
  • Total project cost
  • Payment schedule (typically 50% upfront, 50% upon completion)
  • Ongoing maintenance and hosting costs (depending on domain and requirements)

Payment Methods

We accept major credit cards, bank transfers, and PayPal. All payments are processed securely through encrypted payment gateways.

Late Payments

Invoices are due within 15 days of receipt. Late payments may result in project suspension and a 1.5% monthly service charge on outstanding balances.

Domain and Hosting Costs

Domain registration and hosting fees are quoted separately. These costs vary significantly depending on the type of domain extension chosen (.com, .net, .org, .biz, .info, etc.), hosting requirements, and current market rates. All domain and hosting costs will be clearly outlined in your final quote with no hidden fees. We will assist in selecting the most appropriate domain and hosting solution for your business needs.

Money Back Guarantee

Guarantee Coverage

We offer a 30-day money back guarantee from the date of project completion and final delivery. This guarantee covers:

  • Dissatisfaction with the overall design or functionality
  • Failure to meet agreed-upon specifications
  • Technical issues that cannot be resolved within a reasonable timeframe

Guarantee Process

To request a refund under our guarantee:

  1. Contact us in writing within 30 days of project completion
  2. Provide specific details about your concerns
  3. Allow us 7 business days to attempt resolution
  4. If resolution is not possible, full refund will be processed within 14 business days

Guarantee Limitations

The money back guarantee does not apply to:

  • Projects where client has changed original requirements significantly
  • Third-party costs (hosting, domain registration, plugins)
  • Projects completed more than 30 days ago
  • Custom development work already approved by client

Project Timeline and Delivery

Custom Project Timelines

Project timelines are determined individually based on the scope and complexity of your specific requirements. Typical timelines range from:

  • Simple websites: 2-4 weeks
  • Standard business websites: 4-8 weeks
  • Complex or e-commerce websites: 8-16 weeks
  • Enterprise solutions: Timeline provided in custom quote

Your specific timeline will be clearly outlined in your custom quote and project agreement.

Timeline Factors

Project timelines may be affected by:

  • Client response time for feedback and approvals
  • Availability of required content and assets
  • Scope changes or additional requests
  • Third-party integrations or dependencies
  • Complexity of custom features and functionality

Client Responsibilities

To ensure successful project completion, clients must:

  • Provide necessary content, images, and materials within agreed timeframes
  • Respond to requests for feedback within 5 business days
  • Obtain necessary licenses for any third-party content
  • Ensure accuracy of all provided information
  • Make timely payments according to the agreed schedule
  • Guarantee that all provided content is original or properly licensed
  • Indemnify Web-Craft Studio against any copyright infringement claims
  • Comply with all applicable intellectual property laws and regulations

Copyright and Intellectual Property Policy

Client Content Warranty

By using our services, you represent and warrant that:

  • All content, images, text, logos, and materials you provide are either your original work or you have obtained proper licensing/permission to use them
  • Your use of any provided materials does not infringe upon any third party's intellectual property rights
  • You have the legal right to grant us permission to use the materials for website development
  • You will not request us to use any copyrighted materials without proper authorization

Prohibited Content

Web-Craft Studio strictly prohibits the use of:

  • Copyrighted images, graphics, or media without proper licensing
  • Trademarked logos or branding elements belonging to other companies
  • Content scraped or copied from other websites without permission
  • Stock photos or graphics that have not been properly purchased or licensed
  • Any materials that violate intellectual property laws

Copyright Compliance

Web-Craft Studio is committed to respecting intellectual property rights:

  • We do not condone or support copyright infringement in any form
  • We reserve the right to refuse work on projects using unlicensed copyrighted materials
  • We will cooperate with legitimate copyright holders in addressing infringement claims
  • We may suspend or terminate services if copyright violations are discovered

Reporting Copyright Infringement

If you believe content on a website we've developed infringes your copyright:

  1. Contact us immediately at WebDevOS2003@gmail.com with "Copyright Infringement" in the subject line
  2. Provide detailed information about the copyrighted work and the alleged infringement
  3. Include your contact information and a statement of good faith belief
  4. We will investigate promptly and take appropriate action, including content removal if necessary

Client Indemnification

By using our services, you agree to:

  • Indemnify and hold harmless Web-Craft Studio from any copyright infringement claims
  • Cover any legal costs or damages resulting from your use of unauthorized materials
  • Immediately replace any infringing content upon notification
  • Cooperate fully in resolving any intellectual property disputes

Important Notice

We take copyright infringement seriously. If you discover any website we've developed contains copyrighted material used without permission, please contact us immediately. We do not condone copyright violations and will work swiftly to address any legitimate concerns.

Revisions and Changes

Revision Process

The number of revisions included in your project will be specified in your custom quote based on the scope and complexity of your website. Typical revision allowances include:

  • Simple projects: 2-3 rounds of revisions
  • Standard projects: 3-4 rounds of revisions
  • Complex projects: 4-6 rounds of revisions
  • Enterprise projects: Revision limits specified in quote

Additional Revisions

Revisions beyond the amount specified in your quote are billed at $150 per hour. Major scope changes may require a new project agreement and updated quote.

Intellectual Property

Client Ownership

Upon full payment, clients receive ownership of:

  • Website front-end design and visual appearance
  • All created graphics and visual elements
  • Website content, text, and media
  • Payment processing setup and configurations
  • Domain name rights

Web-Craft Studio Ownership

Web-Craft Studio retains ownership of:

  • Underlying source code and development framework
  • Custom development tools and methodologies
  • Backend code structure and architecture
  • Proprietary scripts and functions

Third-Party Assets and Licensing

Clients are fully responsible for:

  • Obtaining proper licenses for all stock photos, images, and graphics
  • Ensuring font licensing compliance for any custom fonts
  • Securing appropriate permissions for music, video, or audio content
  • Verifying licensing terms for any plugins or third-party tools
  • Maintaining documentation of all licenses and permissions

Web-Craft Studio will not be held liable for any licensing violations or copyright infringement resulting from client-provided materials. We recommend using royalty-free stock photo services, open-source assets, or creating original content to avoid potential legal issues.

Maintenance and Support

Lifetime Warranty

All websites include a lifetime warranty covering:

  • Bug fixes and technical issues
  • Browser compatibility problems
  • Minor content updates
  • Security updates and patches
  • Performance optimization

Ongoing Support and Maintenance

Ongoing support and maintenance costs depend on your domain requirements, hosting needs, and support level preferences. Monthly maintenance fees will be clearly outlined in your final quote and may include:

  • Regular website updates and backups
  • Security monitoring and patches
  • Technical support and troubleshooting
  • Content updates and modifications
  • Performance monitoring and optimization
  • Domain and hosting management

Limitation of Liability

Web-Craft Studio's liability is limited to the amount paid for services. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or business opportunities
  • Data loss or security breaches
  • Third-party service interruptions
  • Copyright infringement claims arising from client-provided materials
  • Intellectual property violations resulting from unauthorized content use
  • Legal costs or damages from licensing disputes

Copyright Protection: Web-Craft Studio complies with the Digital Millennium Copyright Act (DMCA) and will respond appropriately to valid takedown notices. We reserve the right to remove allegedly infringing content and suspend services if necessary to comply with copyright law.

Termination

Client Termination

Clients may terminate projects with 7 days written notice. Completed work will be billed according to the payment schedule.

Company Termination

We reserve the right to terminate projects for non-payment, breach of terms, or unreasonable client behavior. In such cases, a prorated refund may be provided.

Privacy and Confidentiality

We are committed to protecting client privacy and confidentiality. We will not share client information or project details with third parties without explicit consent, except as required by law.

Force Majeure

Web-Craft Studio is not liable for delays or failures due to circumstances beyond our control, including natural disasters, government actions, or technical failures of third-party services.

Dispute Resolution

Any disputes will be resolved through:

  1. Direct negotiation between parties
  2. Mediation if negotiation fails
  3. Binding arbitration as a final resort

All disputes are subject to the laws of [Your State/Country].

Changes to Terms

These terms may be updated periodically. Clients will be notified of significant changes via email. Continued use of services constitutes acceptance of updated terms.

Contact Information

For questions about these Terms of Service or to invoke our money back guarantee:

Web-Craft Studio
Email: WebDevOS2003@gmail.com
Phone: (361) 212-5673
Address: Rosenberg, Tx (Remote Work)

Our Promise to You

At Web-Craft Studio, we're committed to delivering exceptional websites and outstanding customer service. Our 30-day money back guarantee reflects our confidence in our work and our commitment to your satisfaction.