Frequently Asked Questions

We offer comprehensive web development services including custom website design, e-commerce development, mobile-responsive sites, SEO optimization, and ongoing maintenance. We specialize in creating professional websites that drive business growth and user engagement.

Project timelines vary based on complexity and your specific requirements:

• Simple websites: 2-4 weeks
• Standard business websites: 4-8 weeks
• Complex or e-commerce websites: 8-16 weeks
• Custom enterprise solutions: Timeline provided in quote

We provide detailed timelines in your custom quote and keep you updated throughout the development process.

Yes! While we're based in Rosenberg, Texas, we work with clients nationwide. All our services are available remotely, and we use modern communication tools to ensure seamless collaboration regardless of location.

We focus on creating websites that deliver real business results. Our hybrid payment model ensures you get a professional website with ongoing support, and we provide 24/7 lifetime support to all our clients. We're not just developers - we're your long-term digital partners.

Our payment system is based on custom quotes with three components:

• 50% Upfront: Paid when you start the project
• 50% Completion: Paid when your website is finished
• Monthly Maintenance: Ongoing fee depending on domain and requirements

All costs will be clearly outlined in your personalized quote with no hidden fees.

Monthly maintenance costs depend on your domain and specific requirements, but typically include:

• Premium hosting with 99.9% uptime
• SSL certificates and security monitoring
• Regular backups and updates
• Technical support and bug fixes
• Performance optimization
• 24/7 monitoring and support
• Domain management and renewals

Exact maintenance costs will be provided in your final quote.

If monthly maintenance is 30+ days overdue, your website will automatically shut down to protect our hosting infrastructure. We provide multiple payment reminders before this happens. Your website can be restored immediately upon payment.

Yes! All of our projects are priced with custom quotes tailored to your specific requirements. We don't use standard packages - every website is unique and priced accordingly. Contact us with your requirements, and we'll create a personalized proposal that meets your specific needs and budget.

Our process includes:

1. Consultation: Understand your needs and goals
2. Planning: Create wireframes and project timeline
3. Design: Develop visual design and get your approval
4. Development: Build your website with regular updates
5. Testing: Thorough testing across all devices
6. Launch: Go live and provide training
7. Support: Ongoing maintenance and support

Yes! We believe in collaborative development. You'll receive regular updates, preview links to review progress, and we incorporate your feedback throughout the process. Your input is essential to creating a website that perfectly represents your business.

To begin your project, we'll need:

• Your business information and goals
• Content (text, images, logos)
• Examples of websites you like
• Any specific functionality requirements
• Brand guidelines (if available)

Don't worry if you don't have everything ready - we can help you gather materials during the process.

Absolutely! All our websites are fully responsive and mobile-optimized. We use a mobile-first design approach to ensure your site looks perfect and functions flawlessly on all devices - smartphones, tablets, and desktops.

Yes! SEO optimization is included in all our websites. This includes:

• Optimized page titles and meta descriptions
• Clean, semantic code structure
• Fast loading times
• Mobile optimization
• Proper heading structure
• XML sitemap creation

We use modern, proven technologies including:

• HTML5, CSS3, and JavaScript
• PHP for backend development
• MySQL for database management
• Stripe for payment processing
• SSL certificates for security
• CDN for fast global loading

Currently, our websites don't include self-service editing capabilities. However, if you have any changes or updates you'd like to make, just reach out to us and we'll see what we can do for you! We're always here to help keep your website fresh and up-to-date as part of our ongoing support.

We provide comprehensive 24/7 lifetime support including:

• Technical issue resolution
• Bug fixes and troubleshooting
• Security monitoring and updates
• Performance optimization
• Backup and recovery services
• General questions and guidance

Our response times are:

• Critical issues: Within 1 hour
• High priority: Within 4 hours
• General requests: Within 24 hours
• Non-urgent updates: Within 48 hours

We prioritize issues that affect your website's functionality or security.

Yes! We perform automatic daily backups of your website and store them securely for 30 days. This ensures we can quickly restore your site if anything goes wrong. Backup and recovery services are included in your monthly maintenance fee.

Absolutely! We can help migrate your existing website to our hosting platform or completely rebuild it with modern technology. We'll assess your current site and provide recommendations for the best approach to improve performance and functionality.